PRIVACY POLICY

Thank you for your interest in our website. The protection of your personal data is important to us. Below you will find information on the handling of your data that is collected through your use of our website. Your data will be processed in accordance with the legal data protection regulations. Insofar as links are provided to other websites, we have neither influence nor control over the linked contents and the data protection regulations there. We recommend checking the data protection declarations on the linked websites to determine whether and to what extent personal data is collected, processed, used or made available to third parties.

The company responsible for the treatment of your data is Custom Convertix S.L.U. (hereinafter Convertix) with CIF B-B86390382, registered office at Calle O’Donnell 12, planta 2, 28009 Madrid, and registered in the Mercantile Registry of Madrid, Volume 29.783, Folio 45, Sheet M-535.864, inscription 1a.

Personal data is any information about the personal and actual circumstances of a particular or identifiable person. This information includes, for example, your name, e-mail address, postal address or telephone number. Information on the basis of which your identity cannot be determined without additional data is not included.

In the opinion of the supervisory authorities, IP addresses are, in particular, data that refer to personal data. The transmission of the IP address when accessing a website is a technical necessity. If necessary, the data is analysed for statistical purposes in anonymous form. This means that it is not possible to identify you personally through this.

In principle, our data protection declaration should be simple and understandable for everyone. For this reason, our data protection declaration generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.

When you visit our website, it is technically necessary that data is transmitted to our web server via your internet browser. The following data is recorded during a running connection for communication between your internet browser and our web server:

  • Visited domain
  • The date and time of the request
  • Page from which the file was requested
  • Access status (file transferred, file not found, etc.)
  • The web browser, system language, operating system and device type used
  • IP address of the requesting computer
  • The amount of data transferred

We collect the listed data to ensure a smooth connection to the website and to enable a comfortable use of our website by the users. In addition, the log file serves the purpose of evaluating system security and stability, as well as providing administrative functions. The legal basis for the temporary storage of data or log files is Art. 6 para. 1 a. GDPR.

If we receive personal data from you, Convertix will store it on a server and use it exclusively for the purposes for which you have transmitted it to us. All the servers used by Convertix are located within the European Union. We comply with legal regulations both during transmission and after receipt, taking into account the state of the art and suitable technical and organisational measures to protect personal information and data transmitted to us. However, no transmission method over the internet or electronic storage method is one hundred percent secure. As a result, we cannot guarantee absolute safety.

Like most website operators, we also use analytics tools in the form of tracking software to determine the frequency of use and the number of users of our website. This website uses Google Analytics, an internet analysis service provided by Google Inc. “(“Google”). Google Analytics uses so-called “cookies” and web beacons. The information generated in relation to the use of this website is transferred by default to a Google server in the USA and stored there. We use Google Analytics only with IP anonymization enabled. This means that Google will reduce the IP address of users within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area, which may exclude any personal relationship. Google Inc., based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which guarantees compliance with the data protection level applicable in the EU. If you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, the processing on this website carried out for website analysis purposes.

On behalf of the operator of this website, Google will use this information to analyze your use of the website and to generate reports on website activity. Google also uses this information to provide other services related to the use of the website and the internet to the website operator. The IP address sent by your browser as part of Google Analytics is not combined with other Google data. The terms of use of Google Analytics and information on data protection can be accessed via the following links:

https://marketingplatform.google.com/about/analytics/terms/es/ and at https://policies.google.com/?hl=es&gl=es

You can prevent cookies from being saved by adjusting the settings of your browser software accordingly. However, we must point out that in this case you will not be able to use all functions of this website without restrictions. You can also prevent Google from collecting the data generated by the cookie and analysing your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at http://tools.google.com/dlpage/gaoptout?hl=en.

Information on the handling of user data at Google Analytics can be found in Google’s data protection declaration:

https://support.google.com/analytics/answer/6004245?hl=en

To improve the user experience, this website uses Hotjar software (http://www.hotjar.com, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). By means of Hotjar the user behaviour (mouse movements, clicks, scroll height etc.) on internet pages can be measured and evaluated. For this purpose, Hotjar uses cookies on the user’s end devices and can store data from users such as browser information, operating system, time spent on the site etc. in anonymized form. Furthermore, it is possible to get feedback directly from the users of the website with the help of the tool. Above all, Hotjar services can improve the functionality of Hotjar-based websites by making them more user-friendly, more valuable and easier for end users to use.

When using this tool, we pay particular attention to the protection of your personal data. This way we can only see which buttons are clicked, the course of the mouse, how far the mouse scrolls, the screen size of the device, device type and browser information, geographical location (country only) and the preferred language to display our website. Areas of the websites in which personal data of you or third parties is displayed are automatically hidden by Hotjar and are therefore at no time traceable. In order to exclude a direct personal relationship, IP addresses are only stored and processed anonymously. Hotjar uses various third-party services such as Google Analytics and Optimizely. It may therefore be the case that these services collect data that is transmitted by your browser within the framework of website enquiries. These may be cookies or your IP address, for example. In these exceptional cases, the processing is carried out in accordance with Art. 6 para. 1 lit. a GDPR on the basis of your consent for statistical analysis of user behaviour for optimisation and marketing purposes.

Hotjar offers every user the possibility to prevent the use of the tool Hotjar with the help of a “Do-not-Track-Headers”, so that no data about the visit of the respective website is recorded. This is a setting that supports all common browsers in current versions. Your browser sends a request to Hotjar to deactivate the tracking of the respective user. If you use our websites with different browsers or computers, you must set up the “Do-not-Track-Headers” for each of these browsers or computers separately.

When you visit a Hotjar-based website, you can prevent Hotjar from collecting your data at any time by going to our opt-out page at https://www.hotjar.com/legal/compliance/opt-out and disabling Hotjar. For more information about Hotjar Ltd. and the Hotjar tool, please visit: www.hotjar.com

The privacy policy of Hotjar Ltd. can be found at: https://www.hotjar.com/privacy

We use so-called social plug-ins of the facebook.com network, such as the “Like” button. These plug-ins are offered and operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA, and clearly marked with the Facebook logo. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

This information (including your IP address) is transmitted directly from your browser to a server in the USA. If you interact with the plugins, for example by clicking the “I like” button or making a comment, this information is also transmitted directly to a Facebook server and stored there. The information is also published on your Facebook profile and displayed to your Facebook friends.

The described data processing processes take place in accordance with art. 6 par. 1 lit. f DSGVO on the basis of Facebook’s legitimate interests in the insertion of personalised advertising in order to inform other users of the social network about your activities on our website and to design the service in line with your needs.

When you access a page that contains such a plug-in, your browser connects to Facebook’s servers. The content of the plug-in is transmitted directly from Facebook to your browser and displayed accordingly in our environment. The provider therefore has no influence on the extent of the data that Facebook collects with the help of this plug-in and therefore informs users according to their level of knowledge: http://www.facebook.com/help/?faq=17512

Facebook may be able to track and associate your visit to our respective pages with a Facebook account if you are registered with Facebook or have recently visited a page on Facebook or with Facebook content. If you actively use plug-ins (e.g. press the like button), the corresponding information is also transmitted directly from your browser to Facebook without us having any influence on this. For more detailed information on the type, purpose and scope as well as the further processing and use of your data by Facebook, please refer to the data protection information on Facebook. There you will also learn more about your rights in this regard and the setting options for the protection of your privacy.

Link: Privacy policy on Facebook https://www.facebook.com/about/privacy/

If you do not want Facebook to associate your visit to our pages with your Facebook account, please log out of your Facebook account. You can also object to the loading of the Facebook plugins and thus the data processing procedures described above with add-ons for your browser in the future, e.g. with the script blocker “NoScript” (https://noscript.net/).

Facebook Inc., based in the USA, is certified for the US European Privacy Shield, which guarantees compliance with the data protection level applicable in the EU.

It is also possible to block Facebook’s social plugins with add-ons for your browser, for example with the “Facebook Blocker”. Link to the Facebook Blocker: (http://webgraph.com/resources/facebookblocker/).

For more information, please see Facebook’s Privacy Policy at de-de.facebook.com/policy.php.

Our pages include functions of the Twitter service. These functions are provided by Twitter Inc, Twitter, Inc. 1355 Market St, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. Data is also transmitted to Twitter.

We would like to point out that, as the provider of the pages, we are not aware of the content of the data transmitted or how it is used by Twitter. For more information, please see Twitter’s privacy policy.

The described data processing procedures take place according to art. 6 par. 1 lit. f DSGVO on the basis of the legitimate interests of Twitter in the insertion of personalised advertising in order to inform other users of the social network about your activities on our website and for the demand-oriented design of the service.

You can also object to the loading of Twitter plug-ins and thus the data processing procedures described above with add-ons for your browser for the future, e.g. with the script blocker “NoScript” (http://noscript.net/).

Link to the privacy policy of Twitter https://twitter.com/privacy

You can change your Twitter privacy settings in your account settings at https://twitter.com/settings/account

Within our online offer we use the marketing functions (so-called “LinkedIn Insight Tag”) of the network LinkedIn. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Every time you visit one of our pages that contains functions of LinkedIn, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our website with your IP address. With the help of the LinkedIn Insight Tag we can analyse the success of our campaigns within LinkedIn or determine target groups for them based on the interaction of the users with our online offer. If you are registered with LinkedIn, it is possible for LinkedIn to associate your interaction with our online service with your user account. Even if you click on the “Recommend-Button” from LinkedIn and are logged into your LinkedIn account, LinkedIn is able to assign your visit to our website to you and your user account. LinkedIn is certified under the Privacy Shield Agreement and thus offers a guarantee to comply with European data protection law.

The described data processing procedures take place according to art. 6 para. 1 lit. f DSGVO on the basis of the legitimate interests of LinkedIn in the insertion of personalised advertising in order to inform other users of the social network about your activities on our website and for the demand-oriented design of the service.

You can also object to the loading of the LinkedIn plug-ins and thus the data processing procedures described above with add-ons for your browser in the future, e.g. with the script blocker “NoScript” (http://noscript.net/).

(https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active). Privacy Policy: https://www.linkedin.com/legal/privacy-policy, Opt-Out: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

We use HubSpot for our marketing activities. HubSpot is a software company from the USA with a branch in HubSpot Ireland Limited in Ground Floor, Two Dockland Central, Guild St, North Dock, Dublin, D01 R8H7, Ireland. We use this integrated software solution for our own marketing, lead creation and customer service purposes. This includes e-mail marketing, which regulates the dispatch of newsletters as well as automated mailings, social media publishing, reporting, contact management, such as user segmentation and CRM, landing pages and contact forms. HubSpot uses cookies. Cookies are small text files that are locally stored on your end device and are used to analyse your visit on our website. HubSpot analyses the collected information (e.g. IP address, location, browser type, duration of the website visit) on our behalf so we can generate reports about website visits. Information collected by HubSpot as well as contents from our websites are stored on servers belonging to HubSpot’s service providers. In case you gave your consent pursuant to Art. 6 para. 1 s.1 lit GDPR data on this website is processed for the purpose of website analysis.

HubSpot is certificated for the compliance with the EU-U.S. Privacy-Shield as well as the Swiss-U.S. Privacy Shield. For further information please go to “Privacy Shield List” on the Website of the U.S. Department of Commerce, available at www.privacyshield.gov/welcome. You can permanently object the setting of cookies by ceasing your browser settings. You can object the processing of your personal data at any time with effect for the future by sending an e-mail to digital[at]ommax.de.

More information on HubSpot’s privacy policy can be found here: https://legal.hubspot.com/product-privacy-policy

Our homepage uses the online map service provider Google Maps via an interface. The map service provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. To use the functionalities of Google Maps it is necessary to save your IP address. This information is transferred to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission. The use of the Google Maps map service is in the interest of an appealing presentation of our online offer and to make it easier to find the addresses we have listed on the website. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information on how we treat user data, please see Google’s privacy policy: https://www.google.de/intl/de/policies/privacy/.

Opt-out: https://www.google.com/settings/ads/

Our website uses cookies, which are stored by the browser on your device and which contain certain settings for the use of the website (e.g. for the current session). Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted after closing the browser. Other cookies remain stored on your end device until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit our website.

In some cases, cookies are used to simplify website processes by saving settings (e.g. the provision of already selected options). If personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can configure your browser in such a way that you are informed about the settings of cookies and only allow cookies in individual cases, excluding the acceptance of cookies for certain cases or in general deactivating cookies and  activating the automatic deletion of cookies when closing the browser.

Please note that when cookies are deactivated, the functionality of this website may be limited.

We do not sell your personal data to third parties. Your personal data will not be passed on to third parties unless

  • we have explicitly indicated this in the description of the respective data processing,
  • you have given your explicit consent in accordance to Art. 6 para. 1 sentence 1 lit. a GDPR,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an outright interest worthy of protection in not disclosing your data,
  • that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR and
  • this is required under Art. 6 para. 1 sentence 1 lit. b GDPR for the processing of contractual relationships with you.

We also use external service providers, which we have carefully selected and commissioned in writing, to carry out our services. They are bound by our instructions and are regularly checked by us. With which we have concluded order processing contracts in accordance with Art. 28 GDPR, if necessary. These are service providers for web hosting, sending e-mails and maintaining our IT systems, etc. The service providers will not pass this data on to third parties.

We adhere to the principles of data avoidance and data minimization. Accordingly, we will only store your personal data for as long as necessary to achieve the purposes stated here or in accordance with the various storage periods prescribed by law. Once the targets have been met or these deadlines have expired, the relevant data is routinely blocked or deleted in accordance with legal requirements.

Convertix reserves the right to change this Privacy Policy at any time in accordance with the law. If we make significant changes, we will notify you by posting a notice on this website before the change takes effect. We ask you to check this page regularly for current information on our data protection practices.

We may also share your personal information under the following circumstances:

to the extent required by law for the purpose of subsequent performance of an information request or comparable legal action

  • if we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of third parties, to investigate fraud or in response to an official request
  • if Convertix is involved in a merger, acquisition or disposal of all or part of its assets, we will notify you by e-mail and/or by posting a prominent notice on our website of changes in ownership or use of your personal information and choices regarding your personal information.
  • to third parties with your prior consent.

 

Status of this data protection declaration: 16.10.2021